Cisco Unified Communications

• CCDA Certified

Upon completing this course, the learner will be able to meet these overall objectives:

• Be able to identify the components that comprise a complete Cisco Unified Communications solution and size and position products within the solution.
• Properly identify the products and features required in the LAN environment to support Unified Communications call control.

Based on existing telephony and data statistic:

• Calculate the WAN bandwidth requirements to support VoIP calls
• Sizing the voice gateway
• Sizing and locating the media resources

Identify the issues and components that make up a Cisco Unified Communications call control solution:

• Sizing and locating Cisco Unified Communications call agents, Cisco Unified Communication Manager 8.X
• Designing the proper dial plan
• Issues that impact E911 requirements
• Securing the voice network components

Unified Communications Architecture and Design (UCAD) v8.0 provides an overview of all the components of a Cisco Unified Communications solution and demonstrates how to effectively engineer and design a Cisco Unified Communications call control solution.

The course contains these components:

• Course Introduction
• Cisco Unified Communications Overview
• Designing the LAN for Cisco Unified Communications Call Control
• Designing the WAN and Media Resources for Cisco Unified Communications Call Control
• Designing Cisco Unified Communications Call Control And a Lab Guide